ORDER STATUS
When will my order ship?
All Orders are dispatched in 24 hours after placing order.
When your order ships, you’ll get an email with notification information (it can take up to 2-3 working days to deliver ).
PLACING AN ORDER
Which payment methods do you accept?
We accept COD for now, We are working on Credit / Debit card payment.
Can I cancel my order?
To serve you better, FOCALLURE will begin to process your order immediately after it has been Placed, and we are unable to change or cancel an order once it has been Shipped. If there is an issue with your order, please contact us via focallurepk@gmail.com
SHIPPING
Do you offer free shipping?
Yes, we offer FREE Standard shipping on order above Rs.1999
Free shipping is based on your order total after promotional discounts have been applied and before shipping charges, taxes, etc.
PRODUCT-RELATED
Are FOCALLURE products cruelty-free?
FOCALLURE does not condone animal testing in any way. We do not test any of our products on animals. We also do not test any of our ingredients on animals, nor do we allow our manufacturers to do so on our behalf. Instead, we choose to test drive our products on our R & D colleague (with their permission, of course).
Are FOCALLURE products vegan-friendly?
Most of our products do contain non-vegan ingredients and you can check the ingredient list on every product if you have any concerns.
Are FOCALLURE products gluten-free?
We care about your health and safety—allergies are a serious thing. FOCALLURE products are not specifically formulated to be gluten free. If you’re wondering what’s in a FOCALLURE product, please check out the detailed ingredient list on the product page or product packaging to make sure the product will work for you. Ask your doctor if you have any concerns.
